Privacy Policy

Last updated: 5 October 2026

This policy explains what personal information Grade A Digital Ltd ("we", "us") collects through gradeadigital.co.uk, why we collect it, who we share it with and the rights you have over it. If you have any questions, email us at info@gradeadigital.co.uk.

What we collect

When you book a discovery call, we collect:

• your name, email address and the school you work for
• your role, phone number and any notes you add, if you choose to give them
• the date and time you choose for the call

When you email us, we receive your email address and whatever you include in your message.

When you visit the website, our hosting provider processes technical information such as your IP address, browser type and the pages you request. This is needed to deliver the website and protect it from abuse.

How we use it

• to arrange and hold the call you booked, including sending you a calendar invite, the link to join and any reminders
• to follow up after the call about how we could work with your school
• to reply to your emails
• to keep the website secure and working properly

We use your information because it is in our legitimate interests to respond to schools that ask to speak to us, and because it is needed to take steps you have asked for before entering into a contract with us. We do not use it for automated decision-making.

Cookies

The website does not currently use analytics or advertising cookies. If we add any, we will update this policy and ask for your consent where the law requires it.

Who we share it with

We do not sell your data. We share it only with the service providers that run our website, email and calendar, who process it on our behalf:

• Cloudflare hosts the website and the booking system.
• Titan provides our email and calendar, where your booking and our emails to you are stored.
• Google Fonts supplies the website's typefaces, so your browser connects to Google to load them.
• The video call service we use for your call receives what it needs to run the meeting.

Some of these providers may process data outside the UK. Where they do, they use safeguards recognised under UK data protection law, such as the UK International Data Transfer Agreement or standard contractual clauses.

How long we keep it

We keep booking details and our emails with you for as long as we need them to talk to you about working together. If you become a client, we keep them for as long as we work together and afterwards for as long as we need to for legal and accounting purposes. You can ask us to delete your details at any time.

Your rights

Under UK data protection law, you have the right to:

• ask for a copy of the personal data we hold about you
• ask us to correct or delete it
• object to, or ask us to restrict, how we use it
• ask us to transfer it to another organisation

To use any of these rights, email info@gradeadigital.co.uk. We will reply within one month. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.